About Us

Who we are and What we do

At New Line, we are driven by a profound commitment to providing compassionate support and empowering solutions to those experiencing homelessness. With a deep understanding of the challenges individuals face in finding stable accommodation, we offer more than just a roof overhead - we provide a pathway to dignity, independence, and a brighter future.

At the core of our work is a belief in the inherent worth and potential of every individual. We recognise that each person's journey is unique, and we tailor our services to meet their specific needs and aspirations. Whether it's providing access to counselling, life skills training, or assistance with securing employment and permanent housing, we are committed to walking alongside our residents every step of the way.

Since our establishment, we have been dedicated to offering supported accommodation services tailored to the diverse needs of our residents, including homeless with complex needs, reintegration for ex-offenders, and support for individuals facing mental health challenges. We have forged strong partnerships with various agencies to ensure our residents have access to the resources and support they need to thrive.

Our vision and Mission

Empowering lives beyond limitations, our vision is a future where individuals re-enter society with hope, dignity and purpose, breaking the cycle of homelessness.

Dedicated to reducing homelessness, our mission is to provide comprehensive support, rehabilitation and skill-building programs that enable individuals with a history of homelessness to reintegrate into society successfully. Through fostering a sense of community, addressing root causes, and advocating for systemic change, we strive to break down barriers and create opportunities for lasting transformation.

Our values

Integrity

We hold ourselves to the highest standards of honesty, transparency and ethical behavior in all aspects of our operations. It's about honoring our commitments, adhering to moral principles, and always striving to make ethical decisions.

Care

We prioritise the well-being and satisfaction of our employees, customers and community alike. From providing exceptional service to fostering a supportive work environment, we believe in going above and beyond to show that we genuinely care.

Respect

We honor the unique perspectives, experiences, and contributions of every individual - whether they're our employees, clients or partners. We believe in fostering an environment where everyone feels heard, valued, and empowered to thrive.

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